The James Madison University Department of Sports Medicine is dedicated to giving you the best health care and customer service possible. As a student-athlete here at JMU, you may expect to receive considerate and respectful care. We will honor your rights to be informed and to be involved in making decisions about your care. You have the following rights and responsibilities as a student athlete at JMU:
You have the right to:
- Privacy and confidentiality regarding your medical care.
- Expect that your medical records will be kept confidential and that access to information about you will be limited to those legitimately involved in your care. Your medical records will be released only in cases of medical emergencies, in response to court ordered subpoenas or to persons you specify with your written consent.
- Access all information contained in your medical record.
- Know about your injury/illness and proposed treatment and to participate in the development of your plan of care. Information will be given to you by the sports medicine staff or its physicians in a manner in which you can understand including the right to know why you need a surgical procedure or treatment and who will perform that procedure or treatment. This includes the right to refuse care or treatment and to know what may happen if you do not have this care or treatment.
- Receive the necessary information to participate in decisions about your care including cost, risk benefits, limitations of and alternatives to diagnostic and therapeutic modalities.
- Give your informed consent before any diagnostic or therapeutic procedure is performed.
- Be treated in a professional, courteous and caring manner which does not discriminate because of age, race, disability, handicap, national origin, religious beliefs, gender, sexual orientation or veteran status.
- A second opinion or appropriate referral.
- Express suggestions and concerns in an appropriate manner.
- Know the names and positions of people involved in your care by official name tags or personal introduction.
You have the responsibility:
- To ask questions and seek clarification if you do not understand the explanation of your diagnosis, treatment, prognosis or any instructions.
- To provide accurate information about your present illness and past medical history and wishes for your medical care.
- To follow instructions concerning medications, follow-up visits, education recommendations, other essential steps in your treatment plan and to notify the Sports Medicine Staff if this plan cannot be followed or if problems develop.
- For treating Sports Medicine staff and personnel in a respectful manner.
- To arrive as scheduled for appointments and to notify the Sports Medicine Department in advance in case of canceled appointments.
- For following all rules and regulations that are posted within the Sports Medicine Department.
- For following through on your agreed plan of care.
- For considering and respecting the rights of others.
- For being courteous.